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From Spreadsheets to Success: Charcoal Group's Story

About The Charcoal
Group of Restaurants

Charcoal Group has led Ontario’s hospitality industry for over 65 years, known for exceptional dining experiences through its unique family of brands, including Beertown, Wildcraft, Long Bar, Bauer Kitchen, Solé, and Sociable Kitchens. With a mission to build “insanely great restaurants” that exceed guest expectations, Charcoal Group remains focused on innovation, quality, and growth across 16 locations in Southern Ontario.

The Challenge​

Charcoal Group’s rapid expansion created challenges in financial management. Relying on Sage 300 and manual reporting processes, they faced:

  • Tedious multi-entity consolidations requiring extensive use of spreadsheets.
  • Delays in accessing real-time data, hampering timely decision-making.
  • A growing number of restaurants without a scalable accounting infrastructure.

The Solution​

To address these challenges, Perceptive Data guided Charcoal Group in transitioning to Sage Intacct, a cutting-edge cloud financial management system. Key features included:

  • Automation: Reduced reliance on manual data entry and reporting.
  • Integration: Connected with POS, payroll, and inventory systems for seamless operations.
  • Real-Time Insights: Provided managers with live dashboards for actionable decision-making.

The Results​

Charcoal Group experienced transformative improvements:

  • Efficiency Gains: Reduced monthly financial statement preparation time from hours to minutes.
  • Real-Time Decisions: Managers leveraged live data to adapt strategies on a daily and weekly basis.
  • Streamlined Operations: Automated workflows minimized errors and freed up time.
  • Scalability: Expanded by six new restaurants without adding to the accounting staff.
  • Enhanced Collaboration: Unified finance and operations teams for a shared goal-oriented approach.
Sage Intacct and Perceptive Data have helped set us up for long-term success. We’re ready to scale as far as we can go.
Bruce Dimytosh
cfo

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